Main goal: to guarantee excellent Guest service
- Creating bookings and looking after booking portals
- Receiving payments for accommodation and extras
- Handling e-mails, phone calls, Guest`s requests
- Reserving fly, bus or train tickets; ordering taxi service for Guests
- Working with documents and cleaning plans for Housekeepers
- Following up the tasks of the Head of Reception
- Customer service and recommendations
Excellent writing & speaking skills both in English and local language
Work experience at any area
Multitasking, attentiveness and ability to concentrate
Polite, hard-working, responsible, positive and proactive person
Response to Guests' (by phone, mail, in the hostel)
Reporting to HoR about Guest`s requests
- Morning (07:00 - 15:00), Day (15:00 - 23:00) and Night (23:00 - 07:00) 8-hour shifts
- 3−5 shifts per week (mayhap Saturday or Sunday)
- Оfficial employment
- Program of experience exchange in DREAM hostels chain
- Special loyalty program for Staff
DREAM team is looking for Receptionist!
The DREAM Hostels chain will become your second home and new family! At the moment there are 9 hostels in our chain (7 of them are in Ukraine): Kyiv, Kharkiv, Odessa, Rakhiv, Zaporizhzhia, Lviv, Poltava, and also 1 in Prague.
We offer to join our Team at DREAM Hostel Lviv. We are looking for a team of positive, energetic people who love to communicate with travelers of different cultures and nationalities.