Про кандидата:
Main goal: Guarantee of excellent Guest service

Duties:

Create the bookings and look after booking portals
Check-in/Check-out the Guests
Receiving payments for accommodation and extras
Handling e-mails, phone calls, Guest`s requests
Fly, bus or train tickets reservation and taxi orders for Guests
Work with documents and cleaning plans for Housekeepers
Follow up the tasks of the Head of Reception
Customer service and recommendations
Requirements:

Excellent writing & speaking skills in English and local language
Organizational skills
Work experience at any area
Multitasking, attentiveness, and ability to concentrate
Politeness, hard-working, responsible, positive and proactive person

Про посаду:
Responsibilities:

Response to the Guests' (by phone, mail, in the hostel)
Booking control
Financial discipline
Reporting to HoR about Guest`s requests
Working conditions:

Day and Night 12-hour shifts
3−5 shifts per week (mayhap Saturday or Sunday)
Оfficial employment
Program of experience exchange in DREAM hostels chain
Special loyalty program for Staff

Пропозиція компанії:
DREAM team is looking for Receptionist!

The DREAM Hostels chain will become your second home and new family. At the moment there are 9 hostels in our chain (7 of them are in Ukraine): Kyiv, Kharkiv, Odessa, Rakhiv, Zaporizhzhia, Lviv, Poltava, and also 1 in Warsaw and 1 in Bratislava.

We offer to join our Team at DREAM Hostel Lviv. We are looking for a team of positive, energetic people who love to communicate with travelers of different cultures and nationalities.