This is us
At Avenga, we believe that human creativity empowers technology that matters. Operating globally, our 6000+ specialists provide a full spectrum of services, including business and tech advisory, enterprise solutions, CX, UX and Ul design, managed services, product development, and software development.
This is the job
We are looking for an IT System Support Engineer to join our team. You will be a part of our professional team and be engaged in the process of growth and development.
As an IT Technical Support Specialist you will be responsible for continuous technical assistance and support for incoming queries and issues from end-users related to computer systems, software, and hardware.
This is you
- Expertise in Microsoft 365 ecosystem
- Hands-on experience with Microsoft Office Applications
- Knowledge in Network and security
- Familiarity with Mobile Device Management
- Knowledge and experience in Information technology systems analysis and maintenance
- English — intermediate or higher
- 6 month - 1+ years of experience as an IT Helpdesk/IT Tech Support/System Support
This is your role
- Identify, develop, and implement business goals and strategies
- Manage the company's client machines and workstations (employee equipment such as laptops, monitors, etc.)
- Provide support for the company's videoconferencing system
- Support printing and scanning devices
- Deliver technical support for all internal hardware and software
- Maintain network equipment and ensure network availability
- Handle all Microsoft 365-related requests from employees
- Plan, coordinate, and execute daily operations and projects as assigned by superiors or relevant stakeholders
What awaits you at Avenga?
At Avenga, everyone matters. We provide equal opportunities in recruitment, career development, and leadership, regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to fostering a work environment where our diverse community of employees, candidates, and business partners actively shapes our growth. By bringing together people from different backgrounds and experiences, we build a workplace where everyone feels free to be themselves while honoring the boundaries of others.
