Required skills − Strong verbal and written English skills. − Business communication and soft skills. − Understanding of what domain registration and hosting is. − Ability to work efficiently both independently and with a team. − Ability to handle multiple tasks simultaneously, effectively manage priorities, meet deadlines. − Critical and consecutive thinking. − Strong learning abilities. − Corporate ethics.
Main Responsibilities: − Investigate, resolve and conduct in-depth troubleshooting of hosting, email, database and other web-related issues using available resources over online chat and email; − Create and process support tickets.