We are looking for an enthusiastic, tech savvy Technical support representative to work on providing world class technical support around the globe!
If you want to kickstart your career in technical support, this is the place to be!
- Support and provide world-class customer service via Phone, chat or helpdesk;
- Identify and assess customers' needs to achieve satisfaction;
- Handle and resolve customer complaints;
- Troubleshoot software-related issues on Mac OS, Windows, Android, iOS;
- Provide fast feedback about the software issues.
SUCCESSFUL CANDIDATES SHOULD HAVE THE FOLLOWING REQUIRED COMPETENCIES / SKILLS:
- Experience in maintaining Windows;
- Peripheral devices configuring;
- Advanced troubleshooting and multi-tasking skills
- Strong problem solving and research skills.
- English Level - at least upper-intermediate (B2+);
- Ability to learn and adapt fast;
- Stress tolerance and decision-making.
- Ability to work in team
- High ability to demonstrate and present our solutions to technical and non-technical audiences;
- Driven and motivated mindset;
- Willingness to work on night shifts.
System administrator, software engineer or technical support experience as well as technical certification - will be a great plus!
- Very warm and friendly working environment
- Competitive salary and bonuses;
- Advanced training program for newcomers;
- Continuous professional competencies development and professional growth opportunities;
- Foreign languages learning in the company office (different levels of language skills; etc.)
- Corporate/ team/ special events
- Free external and internal professional training and certifications
- Comfortable office location;
- Participation in corporate events and more.
To apply please e-mail us your CV and within a few days get an interview invitation!
E-mail: Підготувати заявку
+380 93 880 81 77 (Telegram)
+380 50 06 234 14 (Viber)