About Glovo: "We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries. Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose."
Glovo is building the future of cities by allowing everyone to get any item from any store within 60 minutes. Our goal is to provide on-demand delivery infrastructure for every city in the world.
Join Glovo as an Operations Specialist in Glovos local operations team in Lviv. We offer a dynamic environment with many opportunities for learning and development.
What you will do:
- Recruit and train our Glovers (couriers)
- Be responsible for implementing processes and optimizing strategies for attracting and retaining Glovers
- Solve problems and provide support to Glovers
- Maintain documentation and contracts for Glovers
- Handle procurement, ensuring all Glovers receive their work kits and are ready to spread the Glovo brand
- Manage planning, general administration, and KPI analysis
- Communicate effectively with the local operations manager regarding processes and customer support operations
What you will bring to the ride:
- Communication skills and the ability to solve problems quickly
- High motivation to work in a fast-growing startup
- An analytical mindset
- Excel skills
- Enjoy teaching and adapting new employees
- Good energy and love what you do, even on bad days
- Intermediate or higher level of English proficiency
We believe driven talent deserves:
- Top-notch private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy your cravings!
- Discounted gym memberships to keep you energized.
- Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- Enhanced parental leave, and office-based nursery.
- Online therapy and well-being benefits to ensure your mental well-being.
What we offer:
- full-time employment
- work from the Glovo office in Lviv historical city center
- no culture of overtimes
- atmosphere of an international start-up environment
Lobby X is a socially responsible business, a unique combination of the job platform and full-cycle recruiting agency, specializing in hiring top talents for government, business, tech, miltech, and progressive non-governmental organizations in Ukraine and globally.
